Remote Video Inspection
Meet Richard, the Building Inspector…
One of Richards building sites is requesting an urgent site inspection. Richard is already extremely busy with a long backlog of projects so save time and resource, he jumps on a ZYTE desktop call. From his office, Richard can:
Use the video stream to direct the builder to the final area on the building site that needed remedial work
GEO locates the building site to validate the location
Takes HD images to validate the remedial work is completed
With all the correct information Richard can approve this part of the building consent process without leaving his office, saving him and builder valuable time and money.
I am currently building a house on Rakino Island. Normally a building inspection costs 500-600 $NZ just to get the building inspector to visit - and that is each time there is an inspection or reinspection! So imagine my surprise when the inspector said to just click on a link he'd texted me. We did the inspection remotely with ZYTE and it went perfectly. ZYTE really is a game changer for me!
- Tom Donaldson
Meet Jane, the Traffic Management Officer…
Jane needs to conduct road safety audits for multiple sites across the region. Traveling between sites takes up a large portion of her day, reducing the number of audits she can complete. Now that Jane uses Zyte, she spends less time on the road and more time conducting audits.
With ZYTE she can:
GEO locate to verify she is auditing the correct site and assess its surrounding environment.
Visit a site virtually, using the traffic operator’s camera view, to conduct an audit.
Take HD images and record video, to validate that the approved traffic management plan has been implemented correctly.
Make notes on live video and images, to discuss potential safety concerns.
Bring traffic management plans and additional images into the conversation, to discuss.
With all the correct information, Jane can make informed decisions, whilst spending less time driving between sites. Furthermore, she can use images and recordings to support her decisions.
Remote Pool Inspection
Watch the video below to see a demonstration of a remote swimming pool inspection
Keep your contractors happy & informed with ZYTE…
Remote Video Consultation
Meet Brian, the Plumber…
When a potential client asks for a quote or bid on a job, instead of jumping in the car, he jumps on ZYTE.
The client’s camera view is now on his screen to assess the work involved.
He can:
Use the pointer tool to guide the client on where to focus their camera so he can scope the job
Take HD photos
Add audio notes at the end of the call
With all the information he needs right there, he can qualify and estimate on the spot then get on with the rest of his busy day.
Meet John, the Gutter Protection Installer…
Before he begins a job, he jumps on ZYTE. Just like Brian, he can gather all the information for an instant estimate.
He can also:
View a satellite image of the property using one of ZYTE’s three map integrations
Take measurements with both Google maps & 3D maps integration
Use the camera view of his client to determine accessibility and/or hazards
Record audio notes, and store photos & videos from his client’s camera view.
Knowing the measurements & accessibility, John can make sure he takes the right equipment to the job while saving time & money on travel.
“It is just so easy and the customers love it.”
“Really simple to use .“
“I am a big fan.”
“The images are just so clear – amazing.”
“The response has been amazing we are getting customers from west harbour coming to Onehunga – she was going to bring her car in then I introduced Zyte – we completed the call without her having to leave her house that saved her 20 bucks of gas, travel time and all the rest of it.”
- Comments from Panel beaters that have been using ZYTE
Be sure to get the exact information you need with ZYTE…
Meet Janet, the Engineer…
Janet’s overseeing the construction of a new build in the CBD. Instead of negotiating the city traffic for another site visit, she visits from her office computer via ZYTE.
She can:
Assess development through seeing the site manager’s camera view on her desktop
Take photos exactly how she wants them - from the correct angle
Share drawings & maps to the on-site crew’s phone and discuss plans
Record interactions to take offical note of any agreements made
Reference the inspection with her client’s job number
With ZYTE Janet can trim her own time & effort, run a successful project with clear and recorded information and provide a more efficient service, to her client’s benefit.
Meet Victoria, Property Manager
Victoria is always looking for ways to get more clients on board and keep control of her business expenses without hiring more staff. One of Victoria’s big commercial clients calls with a leaky kitchen sink faucet needing urgent attention.
While still on the call, Victoria can invite the client to Magic Connect to a ZYTE call. Victoria can:
Quickly see the leaking faucet and fully understand the situation
GEO locate the building
Take HD images of the location and the faucet
Use ZYTE screen sharing to pull up a plumbing part web site and together agree on a suitable replacement.
Once the call has ended, Victoria can send all of the information she collected on the call straight to her plumber as pre-packaged digital assets (ZYTE packager). The plumber now has a detailed job description including the site location, images of repair needed & details on what parts to buy.
Save time, money & effort with ZYTE in your virtual tool box…
Remote Video Assistance
Meet Matt, a Breakdown Contact Centre Representative
Matt gets a call from customer needing a windshield repair. Matt mentions that he would like to view the damaged screen and invites the customer to ZYTE call from his desktop.
Matt can:
Use the video feature to get a good look at the windscreen. Guide the customer to locate the VIN (Vehicle Identification Number).
Take HD images to capture the windshield details and VIN.
Matt uses the ZYTE screen share feature to discuss the crack and advises that the customer will in fact need a new windshield.
With all the correct information Matt has saved his business from sending out a window repair person and ensured he has ordered the correct replacement windshield for his customer. Matt’s customer is very happy that he’s been able to resolve the broken windshield fast.
Meet Sharon, the First Response Operator…
When someone calls the emergency line, in order to better assist, Sharon can upgrade their call to ZYTE and:
See the incident (through her view of the caller’s phone camera) and give better advice on what to do
Record video & audio for protection from liability
Do all of this while keeping the caller on the phone
With more information from a video call, Sharon has more tools to offer greater support to the caller. This might even mean the incident is managed more effectively & safe.
Meet Leroy, the Insurance Assessor…
In the case of an insurance claim of damaged property, Leroy wants to know he’s getting the most accurate & fair assessment. Instead of relying on the contractor’s photos attached to the quote he’s sent, he can call them on ZYTE to:
Guide & take his own photos. With ZYTE he can access the contractor’s camera & guide their camera focus as needed.
Record videos & communication for future requirements
Leroy now has all of the information and evidence needed to know he’s given a fair quote, without even leaving his desk.
Provide a safer service with ZYTE…
Remote Video Supervision
Meet Daniel, the apprentice…
Daniel is a construction apprentice carrying out an on-site construction inspection and needs some assistance from his supervisor. Instead of his supervisor needing to come out to the site to assist him, ZYTE offers Daniel the opportunity to ask his supervisor virtually to receive immediate advice and help.
With ZYTE Daniel can:
Instantly share his geo-location and ask for assistance regarding taking measurements, making calculations, and using relevant tools through live streaming
Take images and record video that Daniel and his supervisor can annotate live and access later as a reference
Share images of the inspection site to discuss and document
Use 3D scanning to upload and share an accurate representation of the current location so he and his supervisor can extract measurements off-site if needed. This also gives his supervisor an overview of the site.
ZYTE allows supervisors the flexibility to provide instant advice and on-job training to apprentices that are located at multiple sites without having to consider commute times and costs. Additionally, it offers apprentices the unique opportunity to re-watch supervisor explanations and access relevant notes later that they can refer back to if needed.
This ensures that all apprentices receive the assistance they require when facing workplace challenges and demands during their learning experience.
